Introduction

The following is a study guide created by Mark Stephan, Founder of ProductHired, to help others study for the more difficult Product Manager Interviews.

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Other Connected Documents:

Because the original document has grown too large, they are broken out here into separate documents.

Table of Contents

Amazon Interview Recruiter Overview

The following are emails from Amazon’s recruiters on how to prepare.

Amazon Phone Interview:

Email1:

We find that most candidates do best if they are in a quiet place to concentrate and focus on the questions and discussion – please do not drive or commute during your interview.  It may be beneficial to have a copy of your resume on hand. You will be given an opportunity to ask questions, so we recommend having some prepared before you begin the interview. If you are on a cell phone for this call, be sure you’re in an area with good service coverage.

The interview can range in duration from 30-60 minutes.

Be prepared for mostly behavioral based questions, which can typically be answered in the STAR Method. Finally, it will help to spend some time on our Careers Page and read about our company’s Leadership Principles.

Please feel free to contact me with any questions or concerns.  Thank you!

Email2:

For our interviews we are using a technique called “behavioral interviewing”. To prepare yourself for the interview you can have a look at the following websites:

Please think about examples you can provide to the interviewers where you showed initiative, excelled or learned something essential for your career.

Another interesting article is this one: http://news.dice.com/2013/09/24/how-to-land-a-job-at-amazon-com-032/

Questions: What’s your best work environment?

  • What motivates you?
  • Describe a moment where you had to disagree with a colleague.
  • Describe a situation where you needed help from a shared resource assigned to another team.

Amazon Onsite:

Email from Recruiter:

We are looking forward to having you come onsite for interviews on Tuesday, XXX XX, 20XX!  This email includes your interview schedule and additional important details. In addition, I have scheduled your prep call with Name for next Monday, XX 22nd at 12PM. Name will call you at 123-123-1234 unless we hear from you otherwise.

Your first interview is currently scheduled to begin at 10:00 AM and you can expect to be finished by around 4:00 PM. Once you arrive in the main lobby, let security know that you’re here for an interview with Amazon and they will get you on the elevator.

Please ask the receptionist for Name – I will greet you and escort you to your interview room. Please arrive 15 minutes early in order to sign in and obtain a visitor badge. You will need to bring a form of picture ID to show reception when you arrive.

Interview Schedule (in PST)

9:45 – 10:00 AM – Meet and greet with Name (Recruiting Coordinator)

10:00 – 11:00 AM – Name (Mgr, Merch & Outbound Marketing)

11:00 – 12:00 PM – Name (Sr. PM-T)

12:00 – 1:00 PM – Lunch with Name (Sr. PM-T)

1:00 – 2:00 PM – Name (Sr. TPM)

2:00 – 3:00 PM – Name (Senior Manager, Software Development)

3:00 – 4:00 PM – Name (Senior Manager, UX Design)

4:00 – 4:15 PM – Walk out with Name (Recruiting Mgr.)

Additional Information

• Please review and complete the attached Non-Disclosure Agreement. Please bring this to your interview and hand it to reception when you sign in.

• The dress here is business casual, so wearing a suit is not necessary – please dress comfortably. You will meet with between 4 – 6 team members however, interview schedules change often.

• You will have lunch with an Amazonian. This is a great opportunity to discuss Amazon culture, projects and teams.

• As part of our hiring and evaluation process, we ask our PM-T candidates to complete a writing sample. Please review the attachment (below) and submit your one-page narrative response (choose one question) to me by Tuesday, XX 14th at 12PM.

Additional Questions

• Date you could start work if offered a position?

• Please provide your current salary, per the following applicable items:

• Base

• Bonus

• Equity

• Other

Before your interview, please take a few minutes to explore our website. This will help open up conversation during the interview as you explore if our environment/products align with your interests. Please also take a moment to check out Amazon’s Leadership Principles, as they should help you prepare and learn more about our culture.

Please don’t hesitate to contact me with any other questions and please respond to this email to confirm that you received it.

Attached writing samples doc:

Writing Exercise Questions (pick one):

  1. Write a one-pager to explain what Voice (e.g: on Alexa) based growth experiment/feature you would implement for Amazon Music.
  2. Please share an example of a follow-up experiment you implemented after verifying a hypothesis with another experiment?  Were the results aligned between the two experiments? How did you react to the results?

It’s important that the written response you submit is your own. Therefore, by submitting your response to the written interview question, you acknowledge that it was prepared solely by you. You acknowledge that you did not consult anyone, use any other resource in order to respond, and did not receive any contribution from a third party source. In addition, please be sure you do not share any confidential information that may be protected by your current/past employers.  All offers are contingent upon receiving a written response.

Amazon Interview Questions

Behavioral

  • What’s the most revolutionary thing you’ve done in your job?
  • What’s the most innovative thing you’ve done in your job?
  • Tell me of a time when you made a gut decision, without looking into any data?
  • Tell me of a time when you failed as a product manager?
  • Tell me of a time when you couldn’t meet a deadline?
  • Give me an example of when you went above and beyond to meet customer demands
  • Do you like to take a new project or an existing one?
  • What was your biggest challenge?
  • What was your biggest achievements?
  • How did you lead the team?
  • How did you motivate the team?
  • Tell me about your greatest innovation
  • Tell me about an unpopular decision
  • Tell me about a time you screwed up
  • Tell me about a time you showed ownership
  • Tell me about a time you applied judgment to a decision where data was not available
  • Tell me about a time when you did not reach a goal or objective at work and how did you handle it
  • Tell me about a situation where you took a big risk and did something outside of your scope.
    • Did you have to convince anyone else that this was something important to do?
    • How did your manager respond to your actions?
  • What’s something innovative that you helped build or contribute to?
    • What made it innovative?
    • What would you have done differently?
    • Why did customers like it?

Product

  • How would you price a driverless truck?
  • How would you price the new Amazon Echo touch screen?
  • What are 3 things you would change in Amazon Music and why?
  • What Voice (e.g: on Alexa) based growth experiment/feature you would implement for Amazon Music?
  • What is a product that shows customer obsession? What features would you change?

Case Questions

Also, check out Google’s Analytical questions.

  • Amazon Prime with $35 minimum spend has one deal for $8 to deliver within 1 hour and second deal for free to deliver within 2 hours. How do you analyze the strategy and make any changes if required.
  • You are tasked with figuring out whether we should offer speech recognition as a service to non Alexa developers on AWS